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Do you deliver goods to outside US?
Where are you ship from?
How long till orders Ship?
When will I know if my order has shipped?
How do I check my order status?
I want to cancel my order, what should I do?
How do I make a return for exchange or refund?
Return Policy


Do you deliver goods to outside US?
We deliver orders in United States only.

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Where are you ship from?
We ship from New york.

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How long till orders Ship?
Orders usually ship same or next business day.

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When will I know if my order has shipped?
A shipment confirmation email is sent to you once your order is shipped along with tracking info.

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How do I check my order status?
Tracking info is sent when shipped, otherwise feel free to contact us.

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I want to cancel my order, what should I do?
Please contact for cancellation request. Please understand that we can only cancel orders that have not been shipped.

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How do I make a return for exchange or refund?
We offer a 30-day return period (original purchase price only, shipping and handling is not refundable) .

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Return Policy
-Return for refund (original purchase price only, shipping and handling is NOT refundable): 30 days from the Invoice date -Return for replacement : No replacement is offered -15% restocking fee may apply All returns under Special Return Policy must include the following: 1. Original packaging (manufacturer's box, plastic bags, etc.) 2. Original intact UPC barcode. Do not cut out the UPC code (for rebates) until you have examined and tested the product to your satisfaction. Removal of the UPC code voids any possibility of return regardless of RMA or credit request status.

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Last Updated: 27 Dec 2014 19:14:49 PST home  |  about  |  terms  |  contact
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